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Your enCAST Account
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Your enCAST Account
About your account – joining, logging in, password, subscription, etc.
How Can I Cancel My Subscription?
When you subscribe to enCAST you can access the full potential of our site and advance your acting career. With...
How can I Delete my Account/Profile?
We hope that our site is useful to all actors, however you do have the option of deleting your account...
Your Subscription
To access the full features of enCAST and become a Pro-Actor, you can subscribe to enCAST. How to Subscribe You...
How to Login
To log into enCAST, you must already have an profile on the site. (If you don't have a profile yet,...
How can I Change my Password?
If you are logged into enCAST, this page explains how you can change or reset your password. Log into enCAST...
Changing your Credit Card
Unfortunately it's not possible to change your credit card on a subscription. If your credit card is about to expire...
How can I change my Email Address?
When you sign up with enCAST you will use your usual email address but if ever you need to change...
How can I change my Username?
The simple answer is that you can't. But the good news is that you can change the name on your...
Claiming VAT Reverse Charge on your Subscription
By default the prices on the enCAST subscription page include VAT. If you already have a subscription If you have...
Your Mobile/Telephone Number
At times, productions come to us with an urgent request for an actor who may not have responded to email...
Receipts & Invoices
This page explains how you can get receipts for payments made to enCAST for your subscription. In general, each time...
Who can View my Profile
When you set up your profile on enCAST, you can also specify exactly who is allowed to see it. Go...
Is it worth me subscribing to enCAST?
Although it's free to have a basic profile on the site and submit to some jobs, there are some very...
If you’re NOT Upgraded after Subscribing
When you subscribe you will be upgraded to Pro-Actor status on enCAST. In over 99% of cases your profile will...
Refunds
Basic use of the site is free. However, you can subscribe to the site to have access to additional features. Payment is...