Help

What can you find here?

Everything to help you become a better actor and use enCAST in the best possible way.

What you learn and do here will make you a better actor.

Quick Help about using the enCAST site

A lot of the most common questions you might have are answered in enCAST Site Help area.

But if you need more help, you can take a look in our forums here. If you don’t find the answer there, feel free to post your question in the forum where either a member of enCAST or one of our many members will help you out.

Finally, if you need to ask something private (perhaps about your billing or something you’d rather keep private) then you can ask in the Personal Helpdesk Forum – any question you ask here can only be seen by yourself and enCAST admin (i.e. not the public or any other member of the site).

Profile Help

It is important that your profile is as complete as possible to get the most out of enCAST and also to help find work. There are 3 steps to this.

  1. complete your profile
  2. check your profile
  3. verify your profile (Pro-Actors only)

Being a Film Actor – help!

This section features a range of articles and ideas about acting which are here to help you become a better actor and find more work. 

They are divided into several sections.

* Note that many of these pages are for logged in users only. Some of the resources here are also only for Pro Actors.

Forums Help

This topic contains 9 replies, has 5 voices, and was last updated by Jenny @ enCAST 2 weeks, 5 days ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #49165
    Gav.....
    Gav…..
    Participant

    Hi,

    Might be nothing, but Ive just paid for a six month subscription but the site will not let me apply for anything and is still asking me to become a full member. Please can you have a look into this for me.

    Thanks

    Regards

    Gavin

    #49170
    Jenny @ enCAST
    Jenny @ enCAST
    Keymaster

    Hi Gav,

    My apologies for this – the system usually updates users automatically when they subscribe, but for some reason this was held back.

    However, I’ve now updated it manually and you should have no problem accessing all areas of the site and applying to castings.

    (You may have to reload the page with Ctrl-F5 if it still shows you as needing to subscribe but normally this works fine).

    Again, sorry for any inconvenience and do get back to me if you need more!

    Best regards and good luck with the castings!

    Jenny

    #49226
    Gav.....
    Gav…..
    Participant

    Hi Jenny,

    Many thanks for this. Ill give it a crack now and see. Again, thanks for your help and prompt reply.

    Take care

    Regards

    Gavin …..

    #49618
    John Veit
    John Veit
    Participant

    Hello,

    I can not upload a voiceover reel. Please advise.

     

    #49645
    Jenny @ enCAST
    Jenny @ enCAST
    Keymaster

    Thanks for your message.

    You can find an answer to this in our enCAST Site Help section here:

    Please check out the page and if you’re still having problems, by all means get back to me here and I can give you more help on this.

    Thanks, Jenny

    #50306
    hirayo
    hirayo
    Participant

    Hello,

    please can I unsubscribe to the encast emails that goes to the email linked to this account

    thank you

    #50307
    Jenny @ enCAST
    Jenny @ enCAST
    Keymaster
    #50422
    Valentina Rho
    Valentina Rho
    Participant

    Hi. I want to unsubscribe and stop being billed and can’t seem to do it. The page with the personal help does not load.

    Thank you. Regards

    #50426
    Jenny @ enCAST
    Jenny @ enCAST
    Keymaster

    Thanks for your message.

    Did you check here? I can confirm this page loads fine.

    Please check out the page and if you’re still having problems, by all means get back to me here and I can give you more help on this.

    Thanks, Jenny

Viewing 9 posts - 1 through 9 (of 9 total)

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