Terms and Conditions

This is a summary of the rules for using the enCAST website. By using the site, you agree to follow these rules.

If you do not agree with these terms, please do not use the site.

Who Can Use the Site #

Your Account #

Subscriptions, Payments and Refunds #

Basic site use is free. You can subscribe to get extra features.

Payments are handled securely by our payment partners:

We never see or store your card details.

Subscriptions renew automatically. This is clearly shown on the payment page. You can stop your renewal at any time from your profile (Edit Profile, then the Account tab, then Your Subscription), and you keep your benefits until the end of the period you paid for. How to cancel.

Changing Your Mind (14 Days) #

If you subscribe, you have 14 days from your first payment to change your mind and get a refund. You do not need to give a reason.

This is different from cancelling in your profile. Cancelling in your profile stops your next payment but does not refund anything. To get a refund, use our Refund Request form within 14 days of your first payment. The day you send the form is the day that counts.

When you subscribed, you asked us to give you full access straight away. This means:

We stop your subscription for you as part of the refund. We will send your refund within 14 days of your request, using the same payment method you paid with.

After the first 14 days, payments are not refunded, but you can still stop your renewal as described above.

You may also withdraw using the standard EU form below. Send it through the Refund Request form or to admin@encast.pro. It carries no more weight than the form itself, but you are entitled to use it.

To arathra OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia, admin@encast.pro:
I hereby give notice that I withdraw from my contract for the following service: enCAST.pro subscription.
Ordered on: [date of first payment]
Name of consumer: [your name]
Address of consumer: [your address]
Date: [today]

Linking to enCAST #

Information on the Site #

The ACRM #

The ACRM is provided as a personal tool for managing your own professional contacts. You are responsible for the lawfulness of the contact information you store in it, and enCAST acts only as the storage provider for that data. Your encrypted notes are locked with a key only you hold: if you lose your recovery phrase and are signed out of all your devices, those notes cannot be recovered by anyone, including us. How your ACRM data is handled is described in our Privacy Policy.

Our Responsibility #

enCAST is not responsible for:

Nothing in these terms limits our responsibility where the law does not allow it to be limited, for example if we cause harm deliberately or through gross negligence.

Which Law Applies #

These terms are governed by the law of Estonia, and disputes go to the Estonian courts.

If you are a consumer in the EU, you also keep the protections of the law of the country you live in, and you may bring a dispute in your own country's courts.

If you are a consumer and we cannot solve a disagreement together, you can also contact the Estonian Consumer Disputes Committee (komisjon.ee).

Impressum #

enCAST.pro is operated by arathra OÜ, a company registered in Estonia.

Company name: arathra OÜ; Registration number: 14533616; Registered address: Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia; VAT number: EE102133943; Email: admin@encast.pro

Changes to These Terms #

We may update these terms from time to time. Check this page regularly.

If we make a major change, we will tell you by email or show a notice on the site before the change takes effect.

If you do not agree with a change, you can stop using the site and delete your account at any time. If you have a subscription and a major change affects you badly, you can ask for a refund through our Refund Request form within 14 days of our notice and we will refund the unused part of your subscription.

Change Log

  1. 09/04/2025 - page rewritten and uploaded
  2. 17/03/2026 - titles and impressum updated
  3. 23/08/2026 - large update: 14 days to change your mind with a charge only for the days used, refunds via the contact page; permission to show and share uploaded content; clearer limits of our responsibility; notice and a right to leave when terms change; clearer rules for 16-17 year olds; which law applies; account deletion and paid time; a note about chatbot answers
  4. 03/09/2026 - added the ACRM section: personal tool, responsibility for stored contact data, and unrecoverable encrypted notes
  5. 15/09/2026 - refunds now go through the Refund Request form, not the contact page; the 14 days run from the first payment and the day you tell us is the day that counts; full refund where you did not ask us to start straight away; no fee; added the standard EU withdrawal form
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