Refunds
Basic use of the site is free. However, you can subscribe to the site to have access to additional features.
Payment is by subscription meaning that paying users of our site make recurring payments (which is stated clearly on the payment form).
You can cancel your subscription at any time with no obligation or penalty. When you cancel your subscribed status will remain active until the subscription period ends.
We offer refunds within 48 hours of purchase for our digital services. However, please note that a small fee, not exceeding 5 euros, will be deducted to cover credit card processing charges. This policy ensures that we can continue providing a high-quality service while managing our operational costs fairly.
If you have paid for your subscription and are entitled to a refund, please visit this page to instigate the process: enCAST Refund Request.
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