Help & Resources
enCAST Help & Resources
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How do I stop receiving emails from enCAST?
If you find you’re getting too many emails from enCAST (job offers, casting notices, newsletters, etc) this FAQ explains how to stop receiving them.
We send immediate notifications of new castings to all our actors.
To stop receiving Immediate Notifications of jobs (or to refine the notifications you do receive) go to the IM Settings page.
Each week we send a summary of castings in a weekly newsletter.
To stop receiving this (or to change which newsletters you do receive) you must click on the UNSUBSCRIBE (to remove yourself from all mailing lists) or MANAGE YOUR SUBSCRIPTION (to select which mailing lists to remove yourself from) link at the bottom of the newsletter you receive.
(If you can’t wait that long, just open a ticket to request unsubscription and we can do it for you.)
Delete your Account
To entirely remove your account from enCAST, see here.
Finally, please note that we will very occasionally send critical emails and important notifications to users. These cannot be unsubscribed from.
Do I need Verification to Apply to a Casting?
No, you don’t – you can still apply for castings without Verification.
Verification simply means that we have checked over your profile and that you have a good body of work and IMDB credits to your name. Verified actors will appear top in searches on this site and your name will be given first to casting directors who come to us directly for actors.
Why can’t I apply to this casting?
When you look at a casting notice you will see a yellow block about half way down the page. It looks something like this:
|Application||Click here to make an Automated Application to this casting.|
If you CANNOT apply to the casting, it will tell you why here.
Some reasons include:
|Type of Message||Solution|
You must log in to apply for this casting.
|You have to log into the site to apply.|
|This casting is open only to [MALE/FEMALE] actors.||You are the wrong gender for this casting. You can set this in your profile.|
|Sorry, this casting is open only to [YOUNGER/OLDER] actors.||You have the wrong playing age for this casting. You can set your playing ages in your profile.|
|This casting is open only to actors of the following ethnicities: [BLACK/ASIAN/ETC]||You are the wrong ethnicity for this casting. You can set your ethnicity in your profile.|
|This casting is open only to actors who speak: [LANGUAGE]||You have to speak a certain language to apply to the casting. You can set your acting languages in your profile.|
|You have already submitted an automated application for this casting.||You are only allowed to submit for a casting once. You cannot send more than one application for the same casting.|
You must be a full member of enCAST to see the contact details. You will have seen how easy it is to make a casting with enCAST, so to continue just click here to subscribe to enCAST then you’ll have unlimited access to our resources and also be able to apply to as many suitable castings as you like!
You must be a full member of enCAST to apply to this casting. To subscribe and make your casting, just click here then you’ll have unlimited access to our resources and also be able to apply to as many suitable castings as you like!
|Some castings are only open to PRO ACTORS who are subscribed to enCAST. Click on the SUBSCRIBE link to become a PRO ACTOR and apply to the casting.|
You must send a voicereel/soundfile to apply for this job. You will need to upload one to your profile before you can apply for this job.
|If the casting is for a voiceover, you have to have a voicereel in your profile. Add one to continue.|
How can I complete my profile?
In order to apply to a casting you’ll need to have your profile complete.
To do this:
- Click on MY PROFILE in the menu bar to go to your profile.
- Click on the small orange COG ICON to edit the profile.
- You must include at least:
- 2 headshots
- a showreel
- your gender
- your location
- your languages
- your playing ages
For more help, watch this video on how to complete/edit your profile.
How do I apply to a casting?
Applying to a casting notice is simple. Start by going to the Casting Notice page where you’ll see all the details.
First, read through the casting to make sure you are suitable for the job.
Then, towards the bottom of the page there is a block in yellow. It will look something like this:
|Application||Click here to make an Automated Application to this casting.|
If you see a link then you can click on it to make your application.
But if there is no link, there will be a message telling you why not. For example, it might say:
- you need to be subscribed
- you are the wrong age/gender/ethnicity
- you haven’t completed your profile yet
And so on.
How do I delete my account?
We don’t like to lose anyone, so before deleting your account do feel free to get in touch with us so we can perhaps help with anything that’s not quite working for you, or with something you’d like to see changed…
But, if you’re sure, to delete your account you first need to make sure your subscription (if you have one, i.e. if you’re a PRO ACTOR) has been cancelled.
(This is important – if you do not cancel your subscription you will still be charged. See here for more on this.)
Following this, click on MY PROFILE > MY ACCOUNT > DELETE ACCOUNT and follow the instructions there.
Note: when you delete your account it is final and all your information on the site is deleted and CANNOT be recovered.
Cancelling your Subscription
You can cancel your subscription to enCAST at any time without penalty or charges. This explains how:
If you subscribed by PayPal
- Log into your PayPal account.
- Click the Profile icon at the top of the page, then select Profile and Settings from the drop-down menu.
- Select My Money on the left side of the page.
- In the ‘My pre-approved payments’ section, click Update.
- Select the seller whose agreement you want to cancel and click Cancel.
- Click Cancel Profile to confirm your request.
If you subscribed by Credit Card
- Please send us the most recent receipt you have or the original invoice and we will cancel it directly.
Note that your account will remain active until the period of subscription has expired.
Should I include my location when I apply to a casting?
Yes. You should tell the production where you live when you apply to a casting.
Some productions will only accept castings from locally based people, either because they don’t have the budget to bring over actors and put them up, or because they are in such a rush they need an actor already living locally.
If you don’t tell them where you live you might find you have wasted your time and theirs when they find out that you are not local. It’s best for everyone to know where you live right from the beginning.
- tell them where you live
- if you live away from the casting area, tell them you’re prepared to travel to the casting if needed (remember, you’ll have to pay for this)
- try to hide where you live or give them several different locations
The following are available only to Pro-Actors on enCAST. To subscribe to Pro-Actor, click here.
|online workshops||Reply to a Casting Notice||A basic intro on how to reply to a casting notice: your email, headshots, cv, and showreel etc. Do please go through this before you start applying to castings here on enCAST.|
|video guides||Replying to a Casting Notice||What it says on the tin: how to reply to a casting notice.|
|Preparing your Showreel||The basics of making an excellent showreel which will get you noticed.|
|your profile||Professional Profiles||How we can help with your Profile to make it the best.|
|Expert Acting Profile Help||Are you losing out on acting jobs because of your profile? Our experts will help you make the most of your profile and increase your chances of getting work!|
|e-books||How to Find Work as an Actor||An ebook explaining the best ways to find more work as an actor.|
|Sex & the Actor||An ebook which looks at how to approach intimate scenes as an actor. In a no-nonsense, practical manner you’ll find out how to prepare for and make the most of sexual and other intimate scenes in a film.|